EXCHANGE/REFUND POLICY
Please choose carefully as we do not give refunds if you simply change your mind or make a wrong decision.
We will gladly exchange or issue a credit voucher within 30 days of purchase. All goods must be in original condition including shrink wrap.
Where goods are faulty; have been wrongly described; are different from a sample shown to you or do not do what they are supposed to, you can choose between a refund, exchange or credit voucher.
Please note:
Please always retain your receipt for proof of purchase.
We will gladly exchange or issue a credit voucher within 30 days of purchase. All goods must be in original condition including shrink wrap.
Where goods are faulty; have been wrongly described; are different from a sample shown to you or do not do what they are supposed to, you can choose between a refund, exchange or credit voucher.
Please note:
- Antiquarian books are second-hand; as such they can not be refunded if they are faulty. Please check carefully when purchasing.
- Due to copyright laws, audio visual products cannot be exchanged unless faulty.
Please always retain your receipt for proof of purchase.
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