This new novel is from the Pulitzer Prize-winning author of A Visit From the Goon Squad. Reconstructive facial surgery after a car crash so alters Manhattan model Charlotte that, within the fashion world, where one’s look is oneself, she is unrecognizable. Seeking a new image, Charlotte engages in an Internet experiment that may both save and damn her. As her story eerily converges with that of a plain, unhappy teenager – another Charlotte – it raises tantalising questions about identity and reality in contemporary Western culture.